Protected Health Information (“PHI”) is any health information that identifies you (or your child if you are their guardian). PHI is also called medical information, and will be called “information” throughout this pamphlet. This privacy notice explains how St. Joseph Orphanage will keep information safe.
This Privacy Notice is in three parts:
1. What are your health care records and your rights about them?
2. Who can see your records without your written permission?
3. What is St. Joseph Orphanage’s policy to protect your health care records?
Your records are very important in your treatment. The health information that we collect helps us make the best choice for your services. We use your records for treatment. For example, a St. Joseph Orphanage staff member may share information with another program in the agency to see if a different program could offer helpful services.
Your information is also used for payment. For example, we can contact your insurance company to address coverage for services.
Lastly, your information is used for health care operations at our agency. This means we may use information from your record to continue staff training and ensure we are providing good quality care to our clients.
Your health care records include documents created by St. Joseph Orphanage and those documents that you have given us permission to receive from other agencies while you receive services with our agency. These are your records. You have the following rights regarding them:
There are times we may have to share your or your child’s information without your written permission. The following is a list of situations in which we CAN share your records without your permission:
Other uses or disclosures of your information not described above will only be made with your written authorization. For example, in general and subject to specific conditions, we will not use or disclose your information for marketing or for anything that would be considered a sale of your information, unless you give written authorization. You may revoke written authorization at any time, so long as the revocation is in writing. Once we receive your written revocation, it will only be effective for future uses and disclosures. It will not be effective for any information that may have been used or disclosed prior to you signing the revocation.
St. Joseph Orphanage is required by law to keep your health information safe. We are required to abide by the rules in this notice at all times. St. Joseph Orphanage reserves the right to change our Notice of Privacy Practices and those changes will apply to all the information and records that we keep. You will be offered a copy of this Notice of Privacy each time you sign up for services with St. Joseph Orphanage. You can also get a copy of this Notice when you visit any St. Joseph Orphanage location. If you ever need a copy of this policy just ask any St. Joseph Orphanage staff member and they would be more than happy to get one for you. You can also get a copy online at www.sjokids.org.
If you need more information, or if you need to report a problem, contact the Privacy Officer at:
Director of Quality Improvement
274 Sutton Road
Cincinnati, Ohio 45230
1-877-862-3648 (toll free)
To report a problem about your private health information to the United States Secretary of Health and Human Services, please contact:
Office for Civil Rights
U.S. Department of Health and Human Services
200 Independence Avenue, SW Washington, D.C. 20201
We are here to make sure your confidential health information is kept safe. Please do not hesitate to talk to us.
Updated as of April 2016:
Regarding The Collection of Electronic Information
This notice applies to all information collected or submitted via St. Joseph Orphanage’s official website. On some pages you may order tickets, make requests, and register to receive materials. The types of personal information collected on these pages are:
The Way We Use Information
We use the information you provide about yourself when requesting information or making a donation only for that specific purpose. St. Joseph Orphanage will not share this information with outside parties except to the extent necessary to complete that order.
Regarding Email
St. Joseph Orphanage uses return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. You can also register with our website if you would like to receive our newsletter as well as updates regarding St. Joseph Orphanage’s various programs and services. Information you submit on our website will not be used for this purpose unless you have completed the designated request form.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Our Commitment to Children’s Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
How You Can Access or Correct Your Information
You can access all your personally identifiable information that we collect online and maintain by contacting Brittney Carden at brittney.carden@sjokids.org. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
How to Contact Us
Should you have other questions or concerns about these privacy policies, please call us at 513-741-5690 x2353 or send us an email at brittney.carden@sjokids.org.